Public Speaking Archives | Page 6 of 6

It’s Not Just What You Say, It’s How You Say It

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We all use “credibility detectors” when listening to someone talk to us. These sensors in the brain are activated by tone of voice and body language, not words. They give us important information about the speaker’s sincerity, integrity, and emotional intelligence. Some people equate this to the “gut-level hunch” we often sense. When kids listen to adults speak, they listen to the “strength” of the message for cues about whether or not the adult means what he or she is saying.

Do you “say it like you mean it”? Women often are not taken seriously for one of three reasons. First, her voice may be too quiet, making her sound unsure and non-authoritative. Second, she is too high-pitched, making her sound like a little girl or a cheerleader. Or third, she puts more inflection at the end of a sentence, making her sound […]

2022-04-22T08:33:24-04:00By Ellen Dunnigan|Categories: Professional Communication|Tags: business, communication, conversation, interview, interviews, Public Speaking, technique, vocal quality, voice help, voice problem|Comments Off

Eliminating Throat Clearing

Throat clearing is one of the most traumatic things you can do to your vocal folds. When you clear your throat, you create an extreme amount of movement of your vocal folds, causing them to slam and rub together. Sometimes people do not even know that they are clearing their throats; it has become a habit. Often they say that they feel something in their throat, like phlegm or mucus. The majority of the time; however, when you clear your throat, there is simply nothing there. One thing you have accomplished is to create more vocal fold trauma.

We […]

2022-04-22T08:33:40-04:00By Ellen Dunnigan|Categories: Public Speaking|Tags: articulate clearly, communication, conversation, filler, fillers, habit, how to stop throat clearing, Public Speaking, speech, technique, throat clearing, voice problem, why throat clearing is distracting, why you should eliminate throat clearing|Comments Off

Good Business Cent$

TOP 10 BENEFITS TO A COMPANY ENSURING EFFECTIVE COMMUNICATION:

10. Attracting and hiring qualified and desirable employees.
9. Employees are managed effectively and motivated which increases productivity.
8. Job tasks are readily understood and properly executed reducing the margin of error.
7. Information is well organized and disseminated correctly, facilitating meeting deadlines.
6. Interactions with vendors are consistent, which enhances purchasing power.
5. Staff longevity is increased due to greater loyalty to the employer.
4. Perception of the company is strengthened which helps to promote future growth and development, leading to increased revenue.
3. Internal customer satisfaction is enhanced which increases quality assurance.
2. External customer satisfaction is increased helping to retain existing customer base.
1. Satisfied external customers readily support your company which encourages new customers and leads to increased […]

2022-04-22T08:33:40-04:00By Ellen Dunnigan|Categories: Professional Communication|Tags: business, communication, executive presence, habit, image, interviews, Make Over Your Voice, messages, Professional Communication, professional communication advisory firm, Public Speaking, public speaking firm, technique|Comments Off

What is Stuttering?

Stuttering is a communication disorder that affects the rhythm or “fluency” of speech. It begins during childhood and, in some cases, persists throughout llife. The disorder is characterized by disruptions (or “dysfluencies”) in the production of speech sounds. Most speakers produce brief dysfluencies in speech from time to time. For instance, some words are repeated and others are preceded by interjections such as “um.” Dysfluencies are not necessarily problematic; however, they can impede communication when a speaker produces too many of them or they are drawn out and lengthy.

Many of us find we’re out of breath or anxious when speaking in front of an audience. Speakers who stutter exhibit excessive physical tension in the throat, mouth, and jaw and may appear to be unable to recover from the tension when talking. At times, the forward flow […]

2022-04-22T08:33:41-04:00By Ellen Dunnigan|Categories: Professional Communication|Tags: articulate clearly, breathe, communication, conversation, how to prevent stuttering, preventing stuttering, Public Speaking, speech, stuttering, talk fast, talking, technique, tips to prevent stuttering, voice problem, what is stuttering|Comments Off

Sound Like You Mean It On the Phone

Modern_Smart_Phone Remember: when selling by phone, 84% of the message is conveyed by the quality of the voice and the intelligibility of the speech. Pitch, tone, inflection, and pronunciation matter!

The customer uses “Credibility Detectors”. These sensors in the brain are activated by tone of voice and body language; not words. They give us important information about the speaker’s sincerity, integrity, and emotional intelligence (EQ). Some people equate this to the “gut-level hunch” we often sense.

HOW you say your message makes all the difference. And there is an art to this. Before you head off to that next big call, think about the feeling you want to leave with your customer; the emotion you want to share. For example, consider that you might want to start with a warm, friendly message and follow up with a confident, powerful, or influential message.

Each feeling you want to […]

2022-04-22T08:33:42-04:00By Ellen Dunnigan|Categories: Leadership Presence, Professional Communication|Tags: business, how to exude presence over the phone, interview, Make Over Your Voice, messages, phone skills, professional communication over the phone, Public Speaking, speech, verbal techniques|1 Comment

Say It Like You Mean It – And Be Remembered!

How is your 60 second introduction? Are you using words and phrases that will connect you with the people you are meeting with everyday?

For example if you are an IT professional, what are you saying that will help the people you are networking with and meeting with understand exactly who you are and what you do?

Does your introduction sound like this?
“Hello, my name is David, and I work for XYZ IT Solutions, and I am a developer.”

That introduction is not very memorable, is it? Why don’t you try something like this:
“Hello my name is David, and I take the headache out of managing companies websites, so they can focus what they do best!”

Or what if you are a financial planner? What is it that you say that will help the people you are meeting understand your business? How about:
“Hello, I am work with […]

2022-04-22T08:33:42-04:00By Ellen Dunnigan|Categories: Public Speaking|Tags: 60 Second Introduction, body language, communication, elevator pitch, elicit emotion, executive presence, how to be memorable, influence, Make Your Mark, Professional Communication, Public Speaking|Comments Off

Getting Out Of Your Comfort Zone

By guest blogger, Scott Emmett. Scott is a client of Accent On Business.

I don’t think I’m going to like this, I said to myself. I was having one of my early sessions with Ellen Dunnigan, my newly acquired speech coach. We were just the two of us in a room and she wanted me to give a speech that was going to push me out of my comfort zone. I did not like this one bit. No sir, not one bit. Told her so and further informed her that I was not ready for this. She just sat there and stared at me. Did not have any choice but to suck it up and get on with it. It was not one of my better experiences but, at the end of the day, I got past what proved to be one of the larger […]

2022-04-22T08:33:42-04:00By Ellen Dunnigan|Categories: Professional Communication, Public Speaking|Tags: comfort zone, ellen dunnigan, fear of public speaking, Public Speaking, public speaking coach, public speaking fear, scott emmett, speech, voice|Comments Off

Tips for Creating Professional Video Blogs

Watched a few local business video blogs last week. Certainly the blogs allow for the dissemination of information and quick messaging to staff and to customers. The words we heard were all good messages. You and I both know, though, that communication follows the “93/7 Rule”. 7% of what is communicated comes from the words chosen. A full 93% comes from the image left behind from body language, nonverbals, facial expressions, and inflection (tone of voice). In our office, we’ve certainly seen the need to provide more seminars on how to create impressive videos. We had a video wall from GSEAV installed and everyone loves it. Watch for details; however, here are a few thoughts which may guide your next videos.

“Shakey Cam” may be good for personal videos to friends and family, especially if you and they are young(ish). Not so much for business. Seriously, think […]

2022-04-22T08:33:42-04:00By Ellen Dunnigan|Categories: Leadership Presence, Professional Communication, Public Speaking, Videos|Tags: blogs, business, executive presence, image, Professional Communication, professional video blogs, Public Speaking, speaking, video, video blogs, videos for professionals|Comments Off