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Tips to prepare yourself for selling by phone

Prepare for your call by making sure your style of communication (the HOW) matches your message. To start off with a warm, friendly message:

Think of a key word which represents the tone of voice you wish to create (warm, friendly), such as “tender”, “calm”, “sunshine”, “cozy”. Repeat that one key word to yourself several times with emphasis until you feel it.
Picture the mental image. Visualize hugging a child or your spouse, wrapping up in a blanket by the fireplace, walking along the beach in the bright sun. Make the picture clear and vivid.
Change the sound of your voice by changing your body tone and placement.

For a warm, friendly voice you must first relax. Inhale, then exhale slowly.
Look into the mirror and smile.
Talk expressively with energy.
Move. Make your movements BIG and FLUID.

2026-04-22T11:35:33-04:00By Ellen Dunnigan|Categories: Leadership Presence, Professional Communication|Tags: articulate clearly, business, communication, executive presence, how to sell over the phone, interview, interviews, messages, phone sales, Professional Communication, Public Speaking, speech, talking, technique|Comments Off

Capitalize on Social Opportunities

In a crowded room you should see a bubble over each person’s head that reads “OPPORTUNITY!” in big bold letters.

2026-04-22T11:37:11-04:00By Ellen Dunnigan|Categories: Leadership Presence, Professional Communication|Tags: business, communication, conversation, executive presence, exercise, habit, how to be a better networker, how to be memorable, how to meet more people at social events, how to network, how to network better, Public Speaking, social events, talking, technique|Comments Off

Sharpen Your Skills Before Your Next Interview!

If you’ve been considering a career change, or know someone interviewing, take time to consider a few additional items critical to the success of your interview, namely your style of presentation and your communication skills. Being mentally prepared for the interview is very important. Presenting yourself as an effective communicator qualification in great demand by employers.

Here are a few tips for before and during the interview process:

Exercise. A short workout the morning of your interview will get your blood and breathing going and will help you present yourself with energy and vitality.
Breathe. Take slow, deep diaphramatic breaths before the interview. This will help you center yourself, reduce stress, and keep your voice steady and confident. Your abdomen should extend outward upon inhalation and deflate upon exhalation. Breathe in through your nose and out through your mouth.
Be positive and enthusiastic. Speak with a positive tone of voice. Your vocal tone should register […]

2026-04-22T11:38:31-04:00By Ellen Dunnigan|Categories: Public Speaking|Tags: articulate clearly, breathe, communication, conversation, executive presence, exercise, how to interview well, interview, interview tips, interviews, professional communications, Public Speaking, qualifications, speaking, speech, talking, tips for interviewing, video, voice problem|1 Comment