Can A Smile Change Your Day?
CJ McClanahan, President of Reachmore Strategies is our guest blogger today. To learn more about Reachmore Strategies please check out their website: http://www.goreachmore.com/
Can a smile really change your entire day?
I would argue that for many (if not most) of us the answer is yes! Consider what is going on in the workplace today. Much of our communication is being reduced to email, instant messages, texts and now even “tweets”.
As a direct result, we have less and less meaningful face to face communication with actual human beings. So, when we do (even if you aren’t a social person) we crave the personal interaction. In addition, we tend to pay attention to less of what we hear out of their mouths as what we see in their appearance and expressions.
Consider the following scenario…
You have a 5 minute meeting with your […]
Remember: when selling by phone, 84% of the message is conveyed by the quality of the voice and the intelligibility of the speech. Pitch, tone, inflection, and pronunciation matter!
Watched a few local business video blogs last week. Certainly the blogs allow for the dissemination of information and quick messaging to staff and to customers. The words we heard were all good messages. You and I both know, though, that communication follows the “93/7 Rule”. 7% of what is communicated comes from the words chosen. A full 93% comes from the image left behind from body language, nonverbals, facial expressions, and inflection (tone of voice). In our office, we’ve certainly seen the need to provide more seminars on how to create impressive videos. We had a video wall from