What our clients are saying about us
Occasionally, I have a client ask for the chance to write about how we’ve helped him or her with their business communication skills. This week, Curt Gosman from Now Courier shares his thoughts…
“I had been working with a client for about a month, providing nearly daily cost analysis of their in-house delivery vs contracting with us, when suddenly communication from them stopped and I became concerned. After a couple of long weeks, I inquired and found there had been a personnel change, which of course would mean starting over from scratch. Not sure what to do, I consulted with Ellen Dunnigan, my business communication advisor, who gave me the confidence and advice to contact the CFO. Reluctantly, I called and was directed to a decision maker who was only slightly aware of their total company logistics need — yet at that very moment, was having a specific and pressing need […]
Today’s guest blog post is written by Matthew Williams, Communications Intern at Accent on Business.
A good speech has a clear, relevant message supported by facts. A great speech has a clear, relevant message supported by stories that make the topic being discussed more interesting and more memorable.
As an entrepreneur or an employee, your average day is filled with interactions with others. In addition to phone calls, formal speeches or presentations, training sessions, media interactions, and numerous dialogues with colleagues and customers or clients, networking events can be some of the most important venues for making a good first impression!
Proposals delivered by multiple people from the same company or organization are interesting to watch from a “30,000 foot” view. There are many people involved; each has an agenda. What is their focus? Who should talk, when, and for how long? What is everyone’s individual role? Did the group come across as they envisioned?